Frequently Asked Questions

Find answers to commonly asked questions about Travelity
Pricing and subscription
Is Travelity a month-to-month contract?
Yes! Travelity is completely flexible. You can cancel your subscription or request a change in your plan anytime.
Do I get a free trial?
Absolutely! We give you an early launch offer and you can explore all Travelity features during your 60-day free trial so you can test everything in your real workflow. After the trial, you will have special onboarding discount - you’ll lock in a special rate of just $5.99 per seat per month for 10 months — that’s 70% off the regular price of $19.99.
Can I start with one plan and upgrade later?
Yes! You can upgrade (or downgrade) your plan whenever it makes sense for your business.
Do I need to enter a credit card to get started?
Not for the free trial. We’ll ask for payment details only when you decide to continue after your trial.
Are there additional costs in addition to the monthly subscription?
All core features are included based on your chosen plan. Additional commision fees apply from sales generated from channel manager․
OTA Integration
What is channel manager / OTA integration?
Channel Manager or OTA (Online Travel Agency) integration allows you to sync your listings and availability across multiple platforms. It helps you reach more customers, saves time, and prevents double bookings by automatically updating your calendar and inventory in real time. Travelity currently supports integration with GetYourGuide and Viator.
Onboarding support & training
Can I get support during the Travelity setup process?
Yes, we provide full onboarding support to help your team get started with Travelity. We'll guide you through the platform, assist with creating your first product, and help you explore all key features to ensure a smooth setup.
Is there an onboarding user manual?
Yes, we’ve created a comprehensive onboarding guidebook to help you set up your team, build your first product from scratch, and manage your bookings with ease. View guidebook
How do I get in touch with you?
We offer live customer support. Just click the chat bubble to start a conversation. You can also contact us via email support@travelity.app․
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