Frequently asked
Questions, answered.
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Getting started
First questions.
How long does setup take?
For most companies, getting from zero to taking real bookings is 2–5 days. The exact timeframe depends on the number of products, sales channels, and integrations involved.
Can I get support during the setup process?
Yes. Our team assists with onboarding, account setup, and platform configuration to help you start using Travelity smoothly and efficiently.
I already use another system. Can I transfer my data?
Yes. Travelity supports migration of bookings, customer data, products, and other operational information from existing systems or spreadsheets.
Do I need technical knowledge to use Travelity?
No. Travelity is designed to be simple and user-friendly for travel businesses of all sizes.
Do I get support after onboarding?
Yes. Travelity provides ongoing support, onboarding guidance, training materials, and assistance whenever your team needs help using the platform.
Pricing & plans
Money questions.
Does Travelity offer a free trial?
Yes! Travelity offers a 21-day free trial, so you can explore the platform, test its features, and see how it simplifies your tour and booking management before choosing a plan.
Can I change my plan later?
Yes. You can upgrade, downgrade, or change your plan anytime.
Is Travelity a month-to-month contract?
Yes. Travelity offers flexible subscriptions with no long-term commitment required. You can cancel your plan anytime.
Bookings & channels
How it works.
Which OTAs does Travelity integrate with?
Travelity currently integrates with GetYourGuide, Viator, and Trip.com, with integrations for Klook, Google Things to Do, Headout, TUI Musement, Expedia, Airbnb Experiences, and Tiqets in progress.
What does the Channel Manager do?
It synchronizes availability, pricing, and bookings across connected sales channels automatically.
Can I accept direct bookings from my website?
Yes! Travelity offers different types of customizable booking widgets that you can easily integrate into your website, allowing customers to book directly with you.
Can I connect payment gateways?
Yes! Travelity supports popular payment gateways like Stripe and PayPal, as well as regional payment providers such as Flitt, Xendit, and Ameriabank. We're continuously expanding our list of supported payment providers to offer even more flexibility.
Get started
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