Frequently asked
Questions, answered.
If you don't see your question here, drop us a line — we reply within a business day.
Getting started
First questions.
How long does setup take?
For most companies, getting from zero to taking real bookings is 2–5 days. The exact timeframe depends on the number of products, sales channels, and integrations involved.
Can I get support during the setup process?
Yes. Our team assists with onboarding, account setup, and platform configuration to help you start using Travelity smoothly and efficiently.
I already use another system. Can I transfer my data?
Yes. Travelity supports migration of bookings, customer data, products, and other operational information from existing systems or spreadsheets.
Do I need technical knowledge to use Travelity?
No. Travelity is designed to be simple and user-friendly for travel businesses of all sizes.
Do I get support after onboarding?
Yes. Travelity provides ongoing support, onboarding guidance, training materials, and assistance whenever your team needs help using the platform.
Pricing & plans
Money questions.
Is there a free plan?
Yes. Travelity offers a free plan for solo guides, drivers, and travel professionals with a smaller volume of operations.
Can I change my plan later?
Yes. You can upgrade, downgrade, or change your plan anytime.
Is Travelity a month-to-month contract?
Yes. Travelity offers flexible subscriptions with no long-term commitment required. You can cancel your plan anytime.
Bookings & channels
How it works.
Which OTAs does Travelity integrate with?
Travelity currently integrates with GetYourGuide and Viator, with integrations for Klook, Ctrip, TUI Musement, Expedia, Airbnb Experiences, Tiqets, Google Things to Do, and Headout in progress.
What does the Channel Manager do?
It synchronizes availability, pricing, and bookings across connected sales channels automatically.
Can I accept direct bookings from my website?
Yes. The Booking Widget allows customers to book directly through your website.
Can I connect payment gateways?
Yes. Travelity supports integration with widely used online payment gateways.
Get started
See Travelity in action. Book a Personalized Demo.
30 minutes that can completely change the way you run your travel business. See how Travelity can help you work smarter, sell more, and operate with less stress.
No credit card
·
21-day free trial
·
Cancel anytime