Blog · 9 min read

How to Sell Tours on Headout: A Supplier's Guide

Free to list, reviewed before you go live, and a published price for getting paid faster.

Headout is a mobile-first marketplace for attractions, tickets and short experiences, organised city by city and reported to span more than eighty countries with a catalogue in the tens of thousands. Its traveller is typically already in the destination, on a phone, deciding what to do today or tomorrow.

That shapes everything about selling there — which products work, why instant confirmation matters more than it does elsewhere, and why your cut-off time is a more consequential setting than you might expect.

What Headout is and where it's strong

Where the large activity marketplaces are built around planning — somebody at home choosing what to book for a trip in six weeks — Headout leans towards the moment of consumption. City-level curation, attraction tickets, short experiences, and a strong bias towards things you can confirm and use immediately.

It is particularly established in major-city attraction markets and in Middle East and Asia hubs, which matters if those are your source markets and matters rather less if they are not. As with any marketplace, the right question is not how large it is globally but whether it is strong in your specific city.

The practical consequence is that it favours a different product shape from a marketplace built for planners. A skip-the-line ticket, a ninety-minute walk, a timed entry — these suit it. A multi-day itinerary requiring coordination does not.

What "Headout channel manager" means

Worth clearing up, because it is a common search and the phrase misleads.

Headout does not make a channel manager. It is a marketplace — a place your products are sold. So "Headout channel manager" means a channel manager that supports Headout as one of its channels: booking software that keeps your availability in step with Headout and brings those bookings back alongside the rest.

That distinction matters practically. What you are shopping for is not a Headout product but a booking platform whose channel list includes Headout — the channel manager definition covers the mechanism, and the full guide covers choosing one.

Headout itself is reported to offer several connectivity routes: products can be submitted manually through its supplier portal, via API, or through a channel manager integration. Which is available to you depends on your booking platform, so confirm it rather than assuming.

The reason to bother: Headout's audience books late, so an availability figure that is an hour stale is a genuine overbooking risk here rather than a theoretical one. Manual updating fails on precisely the days you are busiest.

Getting listed: the Hub and the review

The route reported by connectivity partners, and consistent with Headout's own supplier terms:

  • Apply to the Supply Partner programme through the partner area. Signup and listing are reported as free — Headout earns on bookings only.
  • Complete onboarding by providing the documents Headout specifies. Their terms describe this as a condition of registration.
  • Get access to the Headout Hub, the supplier portal where products, availability and bookings are managed.
  • Submit products through the Hub, by form or by API.
  • Pass catalogue review before anything goes live. Listing is free but not automatic.

Treat that review as the point where content standards are enforced. Precise durations, clear inclusions, accurate meeting points and honest photography are what get products through — the same qualities that make a listing convert once it is live.

Commission, payouts and paying to be paid sooner

Headout runs a commission model: it collects the retail price from the traveller and pays you the net amount. No rate card is published. Reported figures put commission generally between fifteen and thirty percent, varying with exclusivity and volume — so treat that as the shape of the negotiation rather than as your number.

The more interesting detail sits in Headout's own supplier terms, and almost nobody writes about it: you can pay to be paid faster.

  • An accelerated commission of 1.75% of the net payable amount buys a fortnightly billing cycle
  • 2.25% buys a weekly cycle

That is unusually transparent — a published price for improving your cash flow, where most platforms simply have a payout schedule you accept. Whether it is worth taking is arithmetic rather than preference: compare the percentage against what the earlier cash is actually worth to you, which for a seasonal business carrying costs ahead of revenue can be considerably more than it looks.

Remember it stacks on top of your commission, and that card processing sits underneath everything. Reconciling payouts covers checking that what arrives matches what you expected.

Instant confirmation, cut-offs and tickets

This is where Headout differs most from marketplaces built for planners, and where operators most often leave money on the table.

  • Instant confirmation is close to mandatory in practice. Somebody standing in a city deciding what to do in an hour will not wait for you to approve a request. Products needing manual confirmation convert badly here.
  • Your cut-off time is doing real damage if it is long. A twenty-four hour cut-off on a platform whose demand arrives same-day removes you from most of the market — setting a cut-off from actual preparation time matters more here than anywhere.
  • Ticket delivery has to work on a phone. Whatever the guest receives needs to be scannable or presentable at the door without printing, and without a working data connection if your venue has poor signal.
  • Redemption should be quick. A queue caused by slow ticket checking is a review problem, and reviews are a visibility problem.

If your product genuinely cannot confirm instantly — limited guides, a capacity you must check manually — that is worth knowing before you invest in listing, because you will be competing against products that can.

Visibility on the platform

Headout does not publish its ranking factors, and anyone claiming precise knowledge of them is guessing. What can be said is structural, because it is true of every marketplace: platforms rank what earns them money per impression.

  • Conversion rate — a listing that turns views into bookings gets more views. Which makes your photography, pricing and inclusions a ranking input rather than just a sales one.
  • Reviews, in volume and rating, since they drive both conversion and confidence.
  • Availability breadth. A product bookable most days can be shown to more searches than one running twice a week.
  • Reliability. Cancellations and failures to deliver are the fastest way down on any platform.
  • Content completeness, because incomplete listings convert worse and platforms notice.

The useful reframe: you cannot optimise for an algorithm you cannot see, but you can make the product genuinely convert — and every marketplace algorithm is ultimately trying to find products that do.

Who it suits

Good fit: attractions, timed-entry tickets, short guided experiences, and anything in a major city where visitors decide late. Operators already set up for instant confirmation and digital tickets have very little extra work to do.

Poor fit: multi-day trips, products needing manual confirmation or advance coordination, and anything in a destination where Headout has thin coverage. Check your own city before assuming global scale translates into local demand.

As with every marketplace, treat commission as acquisition cost rather than a tax, and work on converting the guests it brings into people who come back to you directly.

How Travelity fits

Headout is among the OTA partners on Travelity's integration list — so if you arrived here searching for a Headout channel manager, that is the shape of what you were looking for. Availability is shared from one real-time pool across connected channels and your own booking widget, with bookings landing in one place with their source attached. Confirm which connections are live for your account before planning around any single marketplace. The trial runs 21 days and needs no card.

Frequently asked questions

What is a Headout channel manager?

Headout is a marketplace rather than a channel manager, so the phrase means a channel manager that supports Headout as one of its connected channels. What you are looking for is booking software that keeps your availability synchronised with Headout and brings those bookings back into the same place as the rest.

How much commission does Headout charge suppliers?

Headout does not publish a rate card. Reported figures put it generally between fifteen and thirty percent depending on exclusivity and volume, on a commission model where Headout collects the retail price from the traveller and pays you the net amount. Your rate is agreed with them rather than read off a page.

Is it free to list on Headout?

Creating a supplier account and listing products is reported as free, with Headout earning only on bookings. There is a catalogue review before your products go live, so listing is free but not automatic.

How does Headout pay suppliers?

On a billing cycle, with an option to be paid faster for a fee. Headout supplier terms describe an accelerated commission charged at 1.75% of the net payable amount for a fortnightly cycle and 2.25% for a weekly cycle, which is effectively a published price for improving your cash flow.

What kind of products work best on Headout?

Attractions, tickets and short experiences in major cities, booked on a phone and frequently close to the day of travel. Products that confirm instantly and deliver a scannable ticket fit the platform far better than ones needing manual approval or a long booking window.

Bottom line

Headout suits instant, mobile, near-term bookings in major cities. If that is your product, listing is free, the review is the gate, and the two settings that decide how you perform are instant confirmation and a cut-off short enough to stay in the market your buyers are actually in.

Two things worth doing deliberately: run the arithmetic on accelerated payouts rather than accepting or dismissing them by instinct, since 1.75% or 2.25% is a known price against a benefit only you can value. And connect your availability properly, because late-booking demand is exactly where stale numbers turn into overbookings.

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